Q 1: What kind of drilling rig do you have?
A: We mainly produce small hydraulic drilling rig, water well drilling rig, core drilling rig, engineering drilling rig, geological exploration drilling rig, etc., and we will recommend the suitable model according to your exact requirement .
Q 2: Where is the address of your company?
A: Our factory is in Jinzhou, Shijiazhuang City, Hebei Province, China
Q 3: Are you a manufacturer or a trading company?
A:We are a 20 years professional manufacturer with ISO certificate. We have a large modern drilling rig plant in Hebei, China.
Q 4: How long is your delivery time?
A: Small hydraulic drilling rigs generally take 5-7 days, and large pneumatic water well drilling rigs generally take 7-15 days. If there is an urgent order, please contact our sales in advance.
Q 5: How long is the warranty of your well drilling rig?
A: Except for consumable spare parts, the whole machine shall be one year.
Q6: How long can your air compressor be used?
A: Normally more than 10 years.
Q 7: What are the terms of payment?
A: TT, Western Union transfer.
Q8, Can you provide us with the documents for customs clearance?
A: Of course. We will send you commercial invoice, sales contract, packing list, bill of lading (FOB or CFR, CIF terms), insurance policy (if CIF terms), and certificate of origin if you need it
Q9: How is your customer service?
A: 24-hour online service. The 48 hour problem was solved (except in special cases).
Q10: How about your after-sales service?
A: 1. Provide customers with online installation and commissioning instructions.
2. Well trained engineers can serve overseas. (non epidemic impact)
